About Us

tawk provides flexible and reliable communications solutions for your business and your team.

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Fast & flexible

Services can be ordered, configured, and often delivered within hours. 

Great customer support

Our priority is to create strong, long-lasting relationships with our customers.

Solutions that just work

We make the move to us smooth and painless, without any of the hiccups. 

Reliability and continuity

Our team has been with us for years, so you get the continuity that others cannot provide.

Over 15 years of unbiased and impartial advice

Simon Thomas and Aimee Maddison head up tawk, whose new offices are located at the Harris Business Park in Bromsgrove. It’s a great location, chosen deliberately because of both the beautiful countryside, but also great access to the motorway system.

Being central in the UK, with the whole of Worcestershire and Birmingham on our doorsteps is essential, so we can be there when you need us.

Our mission

1 Focus – To ensure we exceed all our customers’ expectations – 100% of the time

100’s
of customers
1000’s
of users
15 yrs
in business
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Happy customers 

Richard Taylor

Simon and his team provide an outstanding telephone service. He currently supplies the telephone services at Bartley Green School and also supported the previous school I worked for. The service has always been amazing from everyone we have spoken to at the company. They are very quick to respond to any requests. The fully cloud-based telephone platform, designed for our exact requirements, is fantastic, very modern and easy to manage.

Matthew Lennard

I’ve had a fantastic experience with tawk from start to finish. The onboarding process was quick and hassle-free, and everything was delivered exactly as promised — fast and efficient. Their aftercare has been excellent too; I’ve never had a wrong bill, and any questions I’ve had were answered straight away. I wouldn’t hesitate to recommend tawk to anyone looking for reliable telecom services.

Michaela Peasgood

I’ve been really impressed with the service from tawk. From the very first enquiry, the team has been professional, friendly, and incredibly helpful. Whenever I’ve had a question, customer support has been easy to reach and quick to resolve anything. Highly recommend them to anyone looking for a trustworthy and efficient service.

Sam Hughes

I have had the pleasure of working with Simon and his Team since 2015. tawk understand the needs of schools and the support required to provide the right level of service at the best price. Their services have saved us £'ss over the years, I have used tawk for both commercial lines and mobiles phone and the service and delivery has always been top standard.

Paul Ricketts

tawk have provided our IT business with our hosted telephone system & mobiles for several years now. We always get brilliant service, so much so that we often recommend them to our clients in and around Droitwich.

Edward Peasgood

We have used tawk for many years and have always found Simon and his team amazing, nothing is ever too much trouble. Very knowledgable with lots of different solutions and ideas to make a bespoke solution for our needs.

Graham Easham

We approached tawk when our existing business telephone contract expired. I was impressed by Simon's knowledge and approach, which put my priorities as a customer ahead of those of his business. The quote we received was very competitive and reduced our phone costs by 50%. We needed a supplier that works with us a partner - tawk does that. I can highly recommend them.

Soussan Bowen

Simon, Aimee, and the team have been excellent to work with. Always very helpful whenever we have any questions, very friendly, and easy to communicate with. They've been invaluable to us as a business and would highly recommend them.

Stacey Slater

We have been a customer of tawk for many years now for our telephones, broadband and mobiles. We are always pleased with the high quality level of service provided, particularly by Simon and Aimee, our main contacts, they are both very friendly, approachable and helpful and work quickly to resolve any issues. Simon has recently helped us to implement a whole new phone system and we are extremely pleased with the results. 

Ellie Dunn

We have been a customer of tawk for seven years now and have had excellent service through that time, so much so that we moved our mobile contracts over to them about four years ago. The staff there are down to earth and always quick to action whatever request is made and have constantly shown that they are doing what is best for myself and the company whilst keeping me informed along the way. 

Heidi Horton

tawk are a great company to deal with offering a very personal service and are always on hand to help with any query, no matter how small. I would have no hesitation to recommend them.

Heidi Horton

tawk are a great company to deal with offering a very personal service and are always on hand to help with any query, no matter how small. I would have no hesitation to recommend them.

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