Upgrade Now and Beat BT Price Rises

Nov 26, 2025 | Uncategorised

BT will increase prices for copper-based services, including analogue lines, ISDN and older broadband products. These services include ADSL, FTTC and G.Fast. A 20% price rise begins on 1 January 2026. More increases will follow during 2026 and early 2027. BT plans to close all legacy services in January 2027.

BT wants customers to move away from the old copper network. Maintaining ageing lines costs more each year. The copper network also struggles to meet modern demands. Staying on these older services will expose you to higher prices and limited long-term support.

Modern services offer clear benefits. Fibre broadband and VoIP lines are cheaper, faster and more reliable. They support more users and deliver better performance. They also use technology that BT will support long term. Moving early protects you from rising prices.

Many customers save money when they upgrade. They get faster speeds and more stable connections at the same time. Future costs become easier to plan because prices do not rise without warning.

If you wait, you risk several problems. Your bills may increase more than once. You may also face a rushed migration as the 2027 deadline approaches. If you leave it too late, your services could stop.

Existing customers in a current contract are not stuck. We can still review your services and upgrade you. In most cases, we can offer a better solution without waiting for your agreement to end.

We recommend reviewing your services now. We can check what fibre or IP options are available in your area. Most customers cut costs and improve performance when they switch.

Don’t pay more for outdated services. Upgrade today and stay ahead of the 2027 switch-off.

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Happy customers 

Richard Taylor

Simon and his team provide an outstanding telephone service. He currently supplies the telephone services at Bartley Green School and also supported the previous school I worked for. The service has always been amazing from everyone we have spoken to at the company. They are very quick to respond to any requests. The fully cloud-based telephone platform, designed for our exact requirements, is fantastic, very modern and easy to manage.

Matthew Lennard

I’ve had a fantastic experience with tawk from start to finish. The onboarding process was quick and hassle-free, and everything was delivered exactly as promised — fast and efficient. Their aftercare has been excellent too; I’ve never had a wrong bill, and any questions I’ve had were answered straight away. I wouldn’t hesitate to recommend tawk to anyone looking for reliable telecom services.

Michaela Peasgood

I’ve been really impressed with the service from tawk. From the very first enquiry, the team has been professional, friendly, and incredibly helpful. Whenever I’ve had a question, customer support has been easy to reach and quick to resolve anything. Highly recommend them to anyone looking for a trustworthy and efficient service.

Sam Hughes

I have had the pleasure of working with Simon and his Team since 2015. tawk understand the needs of schools and the support required to provide the right level of service at the best price. Their services have saved us £'ss over the years, I have used tawk for both commercial lines and mobiles phone and the service and delivery has always been top standard.

Paul Ricketts

tawk have provided our IT business with our hosted telephone system & mobiles for several years now. We always get brilliant service, so much so that we often recommend them to our clients in and around Droitwich.

Edward Peasgood

We have used tawk for many years and have always found Simon and his team amazing, nothing is ever too much trouble. Very knowledgable with lots of different solutions and ideas to make a bespoke solution for our needs.

Graham Easham

We approached tawk when our existing business telephone contract expired. I was impressed by Simon's knowledge and approach, which put my priorities as a customer ahead of those of his business. The quote we received was very competitive and reduced our phone costs by 50%. We needed a supplier that works with us a partner - tawk does that. I can highly recommend them.

Soussan Bowen

Simon, Aimee, and the team have been excellent to work with. Always very helpful whenever we have any questions, very friendly, and easy to communicate with. They've been invaluable to us as a business and would highly recommend them.

Stacey Slater

We have been a customer of tawk for many years now for our telephones, broadband and mobiles. We are always pleased with the high quality level of service provided, particularly by Simon and Aimee, our main contacts, they are both very friendly, approachable and helpful and work quickly to resolve any issues. Simon has recently helped us to implement a whole new phone system and we are extremely pleased with the results. 

Ellie Dunn

We have been a customer of tawk for seven years now and have had excellent service through that time, so much so that we moved our mobile contracts over to them about four years ago. The staff there are down to earth and always quick to action whatever request is made and have constantly shown that they are doing what is best for myself and the company whilst keeping me informed along the way. 

Heidi Horton

tawk are a great company to deal with offering a very personal service and are always on hand to help with any query, no matter how small. I would have no hesitation to recommend them.

Heidi Horton

tawk are a great company to deal with offering a very personal service and are always on hand to help with any query, no matter how small. I would have no hesitation to recommend them.

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